PetLabCo. Messaging Terms & Conditions
Effective Date: March 17, 2026
By consenting to receive SMS messages from PetLabCo. (“PetLab”, “we”, “us”, or “our”), you agree to receive recurring marketing and informational text messages to the mobile number you provided. These messages may include promotional offers, product information, cart reminders, order updates, and other communications related to your relationship with PetLab.
Consent to receive marketing text messages is not a condition of any purchase.
Message Frequency
Message frequency may vary depending on your interactions with us and the programs you enroll in.
Message and Data Rates
Message and data rates may vary and may apply depending on your wireless carrier plan.
Consent
By providing your mobile number and opting in, you consent to receive SMS messages from PetLab in accordance with applicable laws, including Canada’s Anti-Spam Legislation (CASL) where applicable. Your consent may be express or implied where permitted by law, including where you have an existing business relationship with us.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send the message STOP, we will send you a confirmation message and you will no longer receive SMS messages from that program unless you opt in again.
If you need assistance, contact us at: help@thepetlabco.ca
Supported Carriers
SMS services may not be available on all carriers. Carriers are not liable for delayed or undelivered messages.
Changes to SMS Terms
We may modify or terminate our SMS messaging program or these Terms at any time. Any updates will be reflected on this page.
Contact Information
PetLabCo.